Blog — Thello

Booking Thello Train Tickets: What Is On Offer?

by Malin Schibler, posted 21 August 2014 | One comment

buy thello tickets

A few weeks ago we added Thello night trains to our booking platform. So we thought it might be wise to give a detailed explanation of exactly what you will find on offer from Thello and Capitaine Train.

Destinations

Thello trains run every evening between Paris Gare de Lyon and Venice, with intermediate stops in Dijon, Milan, Brescia, Verona, Vincenza and Padua. The departure and arrival timetable do not vary; trains depart Paris at 19:59 and arrive the next day at 09:35 in Venice on daily basis.
horaires-thello

Cabin or compartment

Thello offers you two types of comfort: cabins and couchette compartments. The 6 couchette compartments are great for the budget conscious traveller, where you can choose to stay with a group or travel with friends at a super low price. The 4 couchette compartment is a perfect solution for families or those wanting to save on costs but not to skimp on comfort. If you prefer a more private environment, then the 3 to 1 bed cabins will be a perfect solution. They offer wide and comfortable beds, an free breakfast in the dining car plus an electrical power point outlet, a washbasin and a toiletries kit. These cabins can be shared with other passengers or booked privately.

To make it easy for you, we have added the couchette apartments as second class seating and the cabins as first class.
You’ll find the following offers in each class:

Service Couchette compartment Cabin
Passengers 4 to 6 1 to 3
Mattress 180 cm x 60 cm 180 cm x 80 cm
Bedding Blanket Duvet/quilt/doona
Wash basin Shared Private
Water bottle
Toiletry kit
Electrical socket
Breakfast

thello_cabine_lit

Tarifs

Thello offers three pricing categories (tarifs) which are relative to flexibility and refund conditions:

  • Smart: this ticket type is strictly not exchangeable and non refundable. Though it is also the cheapest one available.
  • Go: these tickets are refundable up to 24 hours before departure, with a deduction of 50%. This means you will only receive 50% of the original price paid as a refund.
  • Flexi: these tickets are refundable up to 24 hours before departure, with a deduction of 10%. This means you will receive 90% of the original price paid as a refund.

Please note: the Smart and Go tickets are limited and can only be purchased up to seven days before departure. If you are booking last minute, then you will only be able to purchase a Flexi ticket.

Pricing

Thello ticket prices are fixed and do not fluctuate over time. They start at €35 for a spot in a six person couchette compartment and go up to €275 for a one bed cabin purchased at the last minute. The ticket categories have also been simplified, so your departure or arrival station do not alter the prices. Instead everyone pays the same regardless of their departure or arrival station. The only exception is if you are travelling to or from Milan, which gives you receive a 20% reduction.

Comfort Smart Go Flexi Imminente
All Milan Other Milan Other Milan Other
6 couchettes compartment 35 € 64 € 80 € 90 € 110 € 105 € 125 €
4 couchettes compartment 55 € 77 € 96 € 106 € 130 € 121 € 145 €
3 bed cabin 112 € 112 € 140 € 140 € 155 € 155 €
2 bed cabin 145 € 145 € 180 € 180 € 180 € 180 €
1 bed cabin 275 € 275 € 275 € 275 €

Children younger than four years are able to travel for free. However, they will not receive a reserved bed/couchette and are expected to share with their parents/guardians. Children between 4 and 14 are required to purchase a ticket but they will benefit from a reduced rate.

Booking horizon

Thello tickets go on sale four months minus one day before the departure date. For example, if you want to travel on April 30th, first of all, go back 4 months until December 30th. Now move to the next day and hop you are on December 31st. So, if you want to travel on April 30th, you can reserve as from December 31st.

Compulsory ID check

It is mandatory to provide an ID document when making your Thello reservation through Capitaine Train. All you need to do is fill out your ID card, driver’s licence or passport number during the booking process. This also means that your ticket must be in your own name. You will of course have to bring your the same ID on board (so don’t forget it) and present it to the inspector. Better yet, hand in your ID when boarding so you don’t get woken up in the middle of the night when crossing the border. Your ID will then be returned safely the next morning.
buy thello tickets

Your tickets

Theoretically you will only need your booking reference (this is displayed in the ticket section of your Capitaine Train account). We do advise that you print out your proof of purchase just in case. Within a few weeks, we will have integrated Thello into our iOS and Android apps. This means that you will have to do nothing at all, as your booking information will be stored on your phone.

The dining car

Lastly, you will find an on-board restaurant which is open until 23:00. This is super practical if you wish to have dinner (and if course breakfast) on board, or if you wish to stretch your legs a bit rather than spending all evening in your compartment. The menu offers various meals to suit every budget. This includes a selection of warm and cold dishes (French and Italian cuisine), plus a range of wines. The following payment methods are accepted: cash (€), Master Card, Maestro, Visa and Visa Electron.

Thello Night Trains Are Available On Capitaine Train!

by Malin Schibler, posted 23 July 2014 | One comment

Logo ThelloToday is a great day for our team! We can proudly announce that Thello, the first private rail operator in Europe, is now available on Capitaine Train. Not only is this addition super exciting for us, but it is also very symbolic. We are now the only distributor that sells the tickets of every single rail operator within France. So only with Capitaine Train will you find all of these tickets and operators offered on a single platform.

Exclusively at Capitaine Train

Thello is the first private rail operator in Europe, founded by Trenitalia (the national Italian rail operator) and Transdev. The company was created once international rail transport was opened for competition and no longer remained privatised. Since the 11th of December 2011, Thello trains run nightly between Paris Gare de Lyon and Venice with intermediate stops in Dijon, Milan, Brescia, Verona, Vicenza and Padua. They are the only rail company which is completely independent from SNCF in France. For this reason, you will not be able to book Thello trains with our main competitor.

Combination tickets

Just like with iDTGV and OUIGO, we have added Thello into our combination booking engine. This means you can now purchase tickets which combine a Thello route with another carrier.

So how does lunch in London, dinner in Paris and breakfast in Venice sound to you? With Capitaine Train it is now possible to book this trip in a single click.

book thello

Travel in comfort

Thello offers you two types of accommodation: cabins and couchette compartments. The 6 couchette compartments are great for the budget conscious traveller, where you can choose to stay with a group or travel with friends at a super low price. The 4 couchette compartment is a perfect solution for families or those wanting to save on costs but not to skim on comfort. If you prefer a more private environment, then the 3 to 1 bed cabins will be a perfect fit. They offer wide and comfortable beds, an free breakfast in the dining car plus an electrical power point outlet, a washbasin and a toiletries kit. These cabins can be shared with other passengers or booked privately.

Pay by credit card or PayPal

Capitaine Train is the only service to also accept PayPal payments for train tickets. So this is another exclusive service which we can offer you for your Thello tickets.

Additional services coming soon!

At the moment, Thello only operates one line between France and Italy. They are currently working on launching a day time train between Marseille, Nice, Genoa and Milan. This is a pretty big event, as Thello has been given permission to offer domestic routes on French soil. Once this line is operation, we will also be the first to offer you these tickets. So watch this space…

Train Thello en famille