The Amex question has probably generated the most debates and comments from our users ever. Only recently we were finally able to provide an answer. You can now buy your train tickets on Capitaine Train with American Express!
Didn’t you vow to never accept Amex?
Yes, we did indeed. In July 2011 we published a post which explained that we are likely to never accept Amex. Why? Because then the Amex commissions were much higher than the commission we earned from the operators for each sale. We didn’t want to lose money on every ticket sold, so we simply said no.
Though since 2011, our sales have increased significantly and we have more professionals using our service than ever. Most private travellers can always fall back on their Visa or MasterCard. However when someone must use their company credit card, the options fall short. So we needed to find a solution to this problem.
Adding PayPal to our services was already the first step in this direction. This meant our customers could add their Amex card to their PayPal account and then use it for payment. However this solution was only temporary.
After reviewing the latest business proposal by Amex and redoing our calculations, we decided to take the plunge. We realised that it may be possible to accept Amex without losing money on each transaction. It’s a bit of a risky gamble, but we will have to see how it plays out in the next few months.
Using Amex with Capitaine Train
You can pay with American Express on our website and should soon be able to do so with our iOS and Android apps. You can use your Amex card to purchase SNCF, Lyria, Thalys, Eurostar, Deutsche Bahn and Thello tickets (which we have only recently added). Unfortunately American Express is not yet compatible with iDTGV, OUIGO and iDBUS. These operators handle the payment process on their own and they do not accept this type of card.
Pay in your preferred way
By adding American Express, we have greatly enhanced our payment services. So you can now pay in anyway that you wish (except BitCoin … we haven’t come that far yet)