Booking Thello Train Tickets: What Is On Offer?

by Malin Schibler, posted 21 August 2014 | One comment

buy thello tickets

A few weeks ago we added Thello night trains to our booking platform. So we thought it might be wise to give a detailed explanation of exactly what you will find on offer from Thello and Capitaine Train.


Thello trains run every evening between Paris Gare de Lyon and Venice, with intermediate stops in Dijon, Milan, Brescia, Verona, Vincenza and Padua. The departure and arrival timetable do not vary; trains depart Paris at 19:59 and arrive the next day at 09:35 in Venice on daily basis.

Cabin or compartment

Thello offers you two types of comfort: cabins and couchette compartments. The 6 couchette compartments are great for the budget conscious traveller, where you can choose to stay with a group or travel with friends at a super low price. The 4 couchette compartment is a perfect solution for families or those wanting to save on costs but not to skimp on comfort. If you prefer a more private environment, then the 3 to 1 bed cabins will be a perfect solution. They offer wide and comfortable beds, an free breakfast in the dining car plus an electrical power point outlet, a washbasin and a toiletries kit. These cabins can be shared with other passengers or booked privately.

To make it easy for you, we have added the couchette apartments as second class seating and the cabins as first class.
You’ll find the following offers in each class:

Service Couchette compartment Cabin
Passengers 4 to 6 1 to 3
Mattress 180 cm x 60 cm 180 cm x 80 cm
Bedding Blanket Duvet/quilt/doona
Wash basin Shared Private
Water bottle
Toiletry kit
Electrical socket



Thello offers three pricing categories (tarifs) which are relative to flexibility and refund conditions:

  • Smart: this ticket type is strictly not exchangeable and non refundable. Though it is also the cheapest one available.
  • Go: these tickets are refundable up to 24 hours before departure, with a deduction of 50%. This means you will only receive 50% of the original price paid as a refund.
  • Flexi: these tickets are refundable up to 24 hours before departure, with a deduction of 10%. This means you will receive 90% of the original price paid as a refund.

Please note: the Smart and Go tickets are limited and can only be purchased up to seven days before departure. If you are booking last minute, then you will only be able to purchase a Flexi ticket.


Thello ticket prices are fixed and do not fluctuate over time. They start at €35 for a spot in a six person couchette compartment and go up to €275 for a one bed cabin purchased at the last minute. The ticket categories have also been simplified, so your departure or arrival station do not alter the prices. Instead everyone pays the same regardless of their departure or arrival station. The only exception is if you are travelling to or from Milan, which gives you receive a 20% reduction.

Comfort Smart Go Flexi Imminente
All Milan Other Milan Other Milan Other
6 couchettes compartment 35 € 64 € 80 € 90 € 110 € 105 € 125 €
4 couchettes compartment 55 € 77 € 96 € 106 € 130 € 121 € 145 €
3 bed cabin 112 € 112 € 140 € 140 € 155 € 155 €
2 bed cabin 145 € 145 € 180 € 180 € 180 € 180 €
1 bed cabin 275 € 275 € 275 € 275 €

Children younger than four years are able to travel for free. However, they will not receive a reserved bed/couchette and are expected to share with their parents/guardians. Children between 4 and 14 are required to purchase a ticket but they will benefit from a reduced rate.

Booking horizon

Thello tickets go on sale four months minus one day before the departure date. For example, if you want to travel on April 30th, first of all, go back 4 months until December 30th. Now move to the next day and hop you are on December 31st. So, if you want to travel on April 30th, you can reserve as from December 31st.

Compulsory ID check

It is mandatory to provide an ID document when making your Thello reservation through Capitaine Train. All you need to do is fill out your ID card, driver’s licence or passport number during the booking process. This also means that your ticket must be in your own name. You will of course have to bring your the same ID on board (so don’t forget it) and present it to the inspector. Better yet, hand in your ID when boarding so you don’t get woken up in the middle of the night when crossing the border. Your ID will then be returned safely the next morning.
buy thello tickets

Your tickets

Theoretically you will only need your booking reference (this is displayed in the ticket section of your Capitaine Train account). We do advise that you print out your proof of purchase just in case. Within a few weeks, we will have integrated Thello into our iOS and Android apps. This means that you will have to do nothing at all, as your booking information will be stored on your phone.

The dining car

Lastly, you will find an on-board restaurant which is open until 23:00. This is super practical if you wish to have dinner (and if course breakfast) on board, or if you wish to stretch your legs a bit rather than spending all evening in your compartment. The menu offers various meals to suit every budget. This includes a selection of warm and cold dishes (French and Italian cuisine), plus a range of wines. The following payment methods are accepted: cash (€), Master Card, Maestro, Visa and Visa Electron.

One comment

I like the bedding on this train because it is duvet. I feel more comfortable on that one.

by Kiera Willis, posted 17 November 2014 on 3:59. Reply #

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